Privacy Policy

Introduction

Zero Pest is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Property address
  • Appointment details
  • Service enquiries and communications
  • Website usage data and analytics information

How We Use Your Information

We use your information to:

  • Provide pest control services
  • Schedule and manage appointments
  • Respond to enquiries and customer support requests
  • Send service updates and confirmations
  • Improve our website and services
  • Meet legal and regulatory obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist us in operating our business, provided they maintain appropriate confidentiality and security standards.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website performance.

You can control cookie preferences through your browser settings.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Request a copy of your personal data


To exercise these rights, please contact us using the details provided on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with immediate effect.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact Zero Pest through the contact details available on our website.