Terms & Conditions

Introduction

Welcome to Zero Pest. By accessing our website or using our pest control services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Services

Zero Pest provides residential and commercial pest control services, including inspections, treatments, monitoring, prevention, and pest management solutions. All services are subject to availability and may vary depending on property conditions and pest activity.

Appointments and Access

Customers are responsible for providing accurate information when booking services and ensuring our technicians have safe and reasonable access to the property at the agreed appointment time.

Failure to provide access may result in cancellation charges or rescheduling fees.

Pricing and Payment

All quotations are provided based on the information available at the time of assessment. Additional charges may apply if further work is required due to circumstances not disclosed before the visit.

Payment is due according to the terms stated on the invoice unless otherwise agreed in writing.

Cancellations and Rescheduling

Appointments may be cancelled or rescheduled by contacting us in advance. Late cancellations may be subject to a cancellation fee. We reserve the right to reschedule appointments due to unforeseen circumstances, including adverse weather or operational requirements.

Treatment Results

While we use proven methods and professional pest control practices, complete eradication cannot be guaranteed in every situation. Treatment effectiveness may depend on environmental factors, customer cooperation, sanitation standards, and compliance with aftercare instructions.

Customer Responsibilities

Customers agree to:

  • Follow all preparation and aftercare instructions provided.
  • Maintain appropriate hygiene and housekeeping standards.
  • Notify us of any relevant property conditions or concerns.
  • Ensure the safety of children, pets, and occupants during treatment periods.

Liability

Zero Pest shall not be liable for indirect, incidental, or consequential losses arising from the use of our services. Our liability is limited to the value of the service provided, except where prohibited by law.

Intellectual Property

All website content, including text, images, logos, graphics, and branding, remains the property of Zero Pest and may not be copied, reproduced, or distributed without written permission.

Website Use

Users agree not to misuse the website, attempt unauthorised access, distribute malicious software, or engage in activities that may disrupt website functionality.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Zero Pest using the contact details provided on our website.